OUR
POLICIES

Parking: No onsite parking—street parking is available nearby on Campbell st. Do not park in spaces labeled for businesses, as towing is enforced.

Cancellation & Rescheduling Policy (1–4 Guests): Cancellations/Reschedules made less than 24 hours before your appointment or no-shows will incur a $50 fee per person.

Large Group Policy (5+ Guests): Groups of 5 or more require at least 48 hours notice to cancel, reschedule, or reduce group size. Changes made within 48 hours are subject to a $50 fee per person. Final headcount must be provided at least 5 days before appointment.*

Late Arrival & No-Show Policy: Arriving more than 15 minutes late will be considered a no-show and will incur a $50 fee per person. Guests who do not attend their scheduled workshop will also incur a $50 no-show fee per person.

Workshops are for ages 13 and up. Anyone under 18 must be accompanied by an adult—no exceptions.

✦For groups of 5 or more, an automatic 18% gratuity is applied to support your silversmith instructor.

For groups of 10 or more, fill out our Private Event Inquiry Form.

 Frequently asked questions

Can’t find what you’re looking for? Get in touch with us here.